Call / Whatsapp +91 99134 33322 (9:30 am - 9:30 pm IST)

REGISTRATION AND MY ACCOUNT

  • How can I register with your site?
You just need to click on MY ACCOUNT on the top right side of web page and create a new account. We will be happy to update you for exciting offers and you will enjoy our time to time discount Coupon offers

About G3fashion

  • Is this original brand?
Yes, G3fashion.com it is, we are proud to be trendsetters in fashion world & ethnic Indian wear for Men, Women, Boys and Girls with the combination of western wear. Also, we have Good collections in popular brands.

PLACING AN ORDER & DELIVERY

  • Can I place my order over the phone?
Yes, we accept orders over the phone but only through our online shopping site

  • How can I place the order?
Please go through below steps to place the order :
1. Double click on my Account then click on "Sign Up Now" for becoming a member of our g3fashion.com website.
2. Input all the required specific details & register it.
3. After registering on our website login into it.
4. Click on the product which you wish to purchase.
5. Select size and quantity and Add product to "Add To Cart"..
6. Click on the CART option that is on top "Right Header".
7. If you wish to go ahead with the product contained in the bag then select the shipping country and proceed to "Checkout Securely".
8. Add your shipping information and then click on "Save & Continue".
9. Select your payment method and go ahead with your payment.
10. Then after, click on the button "Place Order"
11. You can check all your order in your account from "My Order".

  • How to track my order?
Your order status is updated to you by emails at every step. As your order is placed you will receive email with order details, and when your order is dispatched we will again send you email with tracking details.
If you don't see any updates, Please check your spam email . In the case of delays, you will receive a special update from to us through email .

  • What will be the delivery time of my order?
Your order will be delivery to at your doorstep minimum 2 to 3 working days in India and minimum 3 to 5 working days for our international client.

  • How can I cancel my order?
If you wish to cancel your order, you have to get in touch with our customer care within 12 hours of the order. If already dispatched then cannot be cancelled.

  • I have already placed the order. How can I add the item in my order?
You cannot add an item to the order which has already been placed, but, however, you can simply place another order by selecting more than one product before placing the order.

  • Which courier you use to deliver the order?
Your order will be delivered to you through reputed courier companies at your doorstep like Blue Dart, DHL.

  • I am placing an order as a gift to someone. Will that person receive the price tags and invoice?
Yes, because of the prevalent regulations we sent the invoice along with the product. Tags are also kept attached so that the product can be returned if the receiver faces any problem with it.

  • Can I place a bulk order for any product?
In order to place a bulk order, please drop a mail to wholesale@g3fashion.com with your requirements and we shall get back to you.

  • Why have I received a confirmation call after placing my order?
You receive a confirmation call for your order to verify if there is any change of your order and your delivery address.

  • How will I know if the order is successfully placed?
Once your order is placed successfully, you will receive a confirmation over email and text message from g3fashion. This will contain all the details related to your order and also be viewed at My Account

  • What are the shipping charges?
International shipping and handling rates are based on the size of your order. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams.

  • Do you ship outside India?
Yes, we do ship outside of India to every corner of the world.

ONLINE PAYMENT

  • How can I make payment?
Once your order is placed successfully, you will receive a confirmation over email and text message from g3fashion. This will contain all the details related to your order and also be viewed at My Account

  • I have tried placing my order through credit card but it's not processing. Can you help me place an order?
If your debit/credit card isn't working and if you are in India you can choose COD option, or you can choose other payment modes like PayPal, and so on.

  • If I had placed an order through net banking/credit/debit card but the order was not successful will the money be deducted from my bank account?
Please check your bank account to ensure if it has been debited. And if it has been debited after a payment failure, it will normally be rolled back by the bank within 7 business days.

  • If the money has been credited to my bank account, will it be refunded it within 3 days of my request?
Receipts of the refund would depend on the payment mode chosen by you like
Net Banking: 3-5 business days
Debit Card: 5-8 business days
Credit card: 8-21 business days

  • I tried placing my order using my debit card/credit card/net banking but the order was not successful. What happens to g3 fashion credits deducted from my account?
In case your order is not successful and G3 Fashion Credits has been deducted from your account we would initiate refund within 3 working days.

MEASUREMENT/CUSTOMIZATION

  • What is a semi stitched dress?
Semi stitched means that the dress would come stitched with the seam left open so that you can stitch it according to your measurement.

  • Do you take orders in custom stitching?
Yes, We do take order in custom stitching on our unstitch fabric, you just need to select custom tailoring on the product you want to purchase, you need to provide your measurements.

CASH ON DELIVERY

  • Is Cash on Delivery available?
Yes, for our Indian customer Cash on Delivery is available.

CUSTOM DUTY

  • Do I need to pay customs charges?
VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by the respective country government.
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility.

DISCOUNT & COUPON

  • Do you have any coupon for a discount?
Yes, for our login member we provide a discount coupon, we do provide coupons for holidays and special days. You just Login in your account and check under my coupon.
  • Q) I am a new customer will I get any discount coupon?
For Latest coupons please create account and Login in to your account, under My

RETURN & EXCHANGE

  • What is your Exchange policy?
If there are size problem then you can exchange your purchase within 24 hours, you need to contact our customer service via email customercare@g3fashions.in by sending us defected product picture. Your product will be replaced if and only that product with your desirable size is available if not so then you will get 100% cash back or you can replace your product with a new one. You can also click on (OUR CANCELLATION AND RETURN POLICY)
  • Can I return if I don't like the product?
If the products are not liked by the customer than customer can return the products back within 30 days of goods received by customer. In this case to and Fro charges will be bared by customers. .
  • What if I get a defect product?
Within 24 hours you need to contact our customer service via a mobile number (+919913433322) or email (customercare@g3fashions.in) by sending us defected product picture. We will be happy to replace your product if only same product is available with us or you will get 100% cash back or you can replace your product with a new one.

WHOLESALE ORDER

  • How can I purchase in Wholesale?
You will have to fill B2B form with your details information and detail information of product that you want to purchase. Our wholesale offers are flat 15% discount on the purchase of 1,00,000 INR. the minimum purchase should be of INR 1,00,000 excluding shipping & stitching charges. Additional discount not applicable on discounted items.